Recent Commercial Posts

Finding Good Storm Coverage for your Business

1/17/2020 (Permalink)

lightning and a street sign SERVPRO of Lake Charles is here to help your business during a storm or flood event.

If your commercial property in Lake Charles, LA., is frequently beset by storms, your property insurance coverage is probably not sufficient to pay the costs of the flood restoration services you will likely need at some point. You need storm insurance. Even with the extra coverage, however, it is important to make sure that you pay close attention to the exclusions listed in your policies. Only by filling in all the gaps that other policies leave do you get the best coverage possible.

Are you sufficiently covered by insurance?



Flood Damage

Most floods caused by natural disaster or other extreme circumstances aren't covered by general commercial property policies. You will need flood insurance to protect yourself from having to pay out-of-pocket expenses like the following:

• Water mitigation services
• Restoration costs
• Building inspection fees

After you pay your deductible, your storm insurance is likely to cover the bulk of your recovery expenses. Having a policy in place before storm season arrives is essential.

Hail Damage

If your storm coverage focuses on flooding, it may include exclusions for other damage that your building could sustain during a storm. Hail damage often accompanies violent thunderstorms, but some insurance policies don't cover the damage that a hail storm can cause. In this instance, you will need additional coverage to fill in the gap left by the exclusion.

Lightning Damage

When lightning strikes your building, it can cause quite a few problems. Other than raising the risk of fire, it may also short out your electrical system, leaving you without power regardless of how reliable your backup generator may be. If other systems, such as your building's plumbing or HVAC system, relies on the power, then you can see how expensive a lightning strike could become. Many policies exclude lightning damage for this reason. Your insurance company may offer rider policies to compensate, however.

When you are shopping for the best commercial insurance package, don't forget comprehensive storm insurance. One storm can cause extensive damage. It can give you peace of mind to know that you are protected.

5 Winter Safety Measures to Prevent Your Commercial Property from Freezing Pipes

11/14/2019 (Permalink)

frozen pipe image Water damage from frozen pipes can cause a major problem for your business.

SERVPRO of Lake Charles understands the importance of winterizing your business. The following steps are critical in avoiding water damage this winter.

1. Insulate all water pipes that run along the exterior of the building or those that are located in unheated interior spaces.
2. Inspect water pipes on a regular basis – look for any signs of small leaks or fatigue that could cause them to fail in a big way when the temperatures drop significantly.
3. Run water at a slow drip to relieve the pressure that can burst a pipe if you think it’s about to freeze.
4. Check all shutoff valves and levers to make sure they are in excellent working order.
5. Keep utilities on in vacant units. The cost of maintaining utilities in that unit will offset the cost of loss that could result from the lack of heat or water movement.

While these 5 winter safety measures can help avoiding a catastrophic pipe burst, the best thing you can do to minimize water damage is simply be prepared for the worst. What to do once you notice the frozen pipes? First, turn off the main water supply. If this is not possible, contact a plumber and explain that it is an emergency.

Same goes for water seeping from the ceiling and/or walls. Your emergency/safety measures should include the following: Shut down the power supply at the meter box and call an electrician immediately. Make every effort to protect documents, electronics and computers. Open doors and windows in the water damaged area to allow for drying and contact an emergency clean up service immediately. The sooner you have a professional disaster clean up team on site, the quicker and less expensive the cost to repair and prevent hazardous mold growth.

ERP: Emergency Ready Plan

10/22/2019 (Permalink)

Emergency ready plan graphic Whether you experience water damage, fire damage or mold damage an Emergency Ready plan can get you back to work quickly.

If you own a commercial property then you should be aware that having a good plan in place when a disaster strikes is crucial to getting up and running as soon as possible. SERVPRO of Lake Charles offers a free service called and Emergency Ready Plan (ERP). 

An ERP can provide important information pertaining to the systems that are necessary to run a business. This means knowing where your water shut off valves are or where your gas shut off valves are. Who to call if you experience water damage or fire damage. If your server room gets affected by a sudden and catastrophic loss who the IT company is that can respond quickly is valuable. 

Click here to learn more about our free assessment.

Business Claims: Making a Disaster Claim

2/19/2019 (Permalink)

Fire Damage in Lake Charles, LA.

Fire Claim Process

While a blaze burning through your facility and your inventory is devastating enough, the fire damage can leave your property and your business boarded up for months. This is why it is essential to start the fire claim process immediately so that you can minimize the extent of the business interruption and get back to work quickly.

1. Call Your Insurer

While the first calls you make are to emergency services and family, the third call you should make after a fire is to your insurer. You want to make this call immediately after a fire to ensure that the claims process is initiated at the earliest possible moment. The longer you wait to make a claim, the longer it will take to get your business up and running.

2. Mitigate Further Damage and Loss

After you initiate the fire claim, you will want to get a fire restoration specialist from the Lake Charles, LA, area on the scene to board up and tarp your facility, mitigating further damage and loss. If you already have a plan in place with a restoration expert, then call them and get the process started. Keep in mind that your insurer may require you to mitigate further loss, meaning that if you don’t, then your coverage may not kick in. 

3. Keep Receipts

As you begin the cleanup, be sure to track all of your expenses by saving and tallying all receipts. When the adjuster arrives, they will want a full record of the damages incurred and the mitigation efforts made to reduce further property loss and damage.

4. Make a Record of Loss

Additionally, you should walk your property, photographing all damages to show your insurance adjuster. This record of loss will be used when evaluating your claim. You should also include any relevant receipts for the damaged property so your insurer can create an accurate valuation of the overall loss.

A fire claim may seem like a confusing process, but as with every bureaucratic process, there are appropriate steps to take. After a fire, just make sure to call your insurer, mitigate further damage, keep receipts and make a record of loss.

Let us help with the Dirty Work

1/15/2019 (Permalink)

If your commercial property is struck by a disaster such as, flood or fire it is best to call in a team of trained professionals. Think before you act and never re-enter a building without knowing it is safe to do so.  SERVPRO of Lake Charles cares about your business and we care about your safety.

After a flood or fire in your commercial building, there are several things to consider.  Is there live electricity, is the structure safe from falling, is the water clean?  These are all things that the technicians at SERVPRO of Lake Charles are trained to look for and when necessary contact the appropriate professionals to assist. 

Our technicians wear protective clothing, gloves and masks when cleaning hazardous chemicals or contaminated water. So, it is in your best interest to leave the dirty work to a mitigation or restoration company.

Dial the number (337) 478-1133 to reach out to and speak with SERVPRO of Lake Charles. No matter the time or the day of the week, our technicians are ready to assist you.

Click here for more about Lake Charles.

Got Flood Damage In Your Lake Charles Business?

1/4/2019 (Permalink)

A Severe Thunderstorm Can Cause Flood Damage To Your Lake Charles Business

When it comes to any city that is situated by a river, bayou or body of water, an excess volume of rain can end up causing flood damage to the buildings around it. Your business, may have suffered this exact problem. As the water levels rose, they began to overtake buildings close by throughout the night. Upon arriving at your establishment in the morning, you entered the space to find a few inches of water scattered across the flooring.

It is vital for you to call professional services when your Lake Charles business experiences flood damage. Leaving the water for an extended period can only cause more problems, such as the water absorbing into your wooden flooring. Additionally, flood water usually is not clean water, unlike the liquid that would come from a burst pipe inside of your shop. Because of the nature of floods, the water can bring sewage, chemicals, and bacteria into your business. Getting professionals to the scene allows you to avoid the unsanitary water and gives us the chance to remove it safely.

When SERVPRO receives your call, we always strive to arrive at your property swiftly. We understand how essential it's for your business to be open during the day so you can make your revenue. We work on your clock and arrive at the scene of the damage swiftly after your initial call.

After a brief investigation, planning, and spray of an antimicrobial agent, SERVPRO can begin to remediate the flood damage through the use of wet/dry vacuums. Getting the standing water out of the front of your cafe is our first task, so it cannot continue to spread contaminants and cause water damage to the structure of the space.

SERVPRO can then sanitize and remove the contents (tables, chairs, etc...) from your business. From there, we can focus on removing any excess moisture from the floors, after thoroughly cleaning the area with an antibacterial solution to ensure that contaminants are gone. SERVPRO can set up devices like dehumidifiers, drying mats, and air movers to draw the moisture out of the wooden flooring. When the moisture levels of your business have been appropriately lowered, SERVPRO can return the contents to their rightful places and then leave your cafe feeling “Like it never even happened.”

When a thunderstorm causes flood damage to your establishment, never delay when trying to get help. Dial the number (337) 478-1133 to reach out to and speak with SERVPRO of Lake Charles. No matter the time or the day of the week, our technicians are ready to assist you.

Click here for more about Lake Charles.

SERVPRO of Lake Charles will restore your commercial property after water damage

12/18/2018 (Permalink)

Commercial Losses

Flooding and water damage events on commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether you are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. If an emergency situation arises in your business, give us a call and we will be there fast with the help you need.

About SERVPRO of Lake Charles

SERVPRO of Lake Charles specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

In the event of water damage, it should be in your best interest to hire a professional company as soon as possible. Water damage problems can become very serious if left untreated.  Our phone 337-478-1133 is monitored 24/7/365.  We will call you back within an hour and be on site within four hours for emergency services.