Coronavirus: Scope of Cleanup Protocol
SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.
Cleanup Scope of Work and Planning:
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including: • Kitchen/Food Areas • Bathrooms • Schools/Classrooms • Offices • Retail Spaces • Water Fountains • Shelving and Racks • Sales Counters • Carpets and rugs • Stair Handrails • Elevator Cars • Playground Equipment • Fitness
Equipment Cleanup and Disinfecting Procedures:
Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.