Recent Posts

Space Heater Safety Tips

8/16/2021 (Permalink)

3 Safety Recommendations For The Use of A Space Heater

Preparing for the winter:

Freezing air outside in Lake Charles, LA. makes you long for a warm, toasty atmosphere inside of your home. Warming yourself near a space heater feels good, but is it a smart choice? A burned space heater is one of the top causes of residential fires, particularly during the winter months. Learn how to safely use a space heater by following the three tips below.


1. What Kind To Buy

Space heaters come with options for safety features, such as an automatic shutoff if the unit overheats or tips over. Look for an independent safety certification label, such as Underwriters Laboratories (UL). Ensure the appliance has a sturdy cord that is at least 6 feet in length.

2. Where To Place It

Place the heater on a hard surface, such as the floor. Do not place it in a child’s bedroom or play area or in a garage where incendiary materials are stored. Use the 3-foot distance rule for children, pets, walls, bedding, curtains and furniture. Allow this distance from flammable fabrics to prevent a burned space heater from setting fire to your home.

3. How To Care for It

Plug the heating unit into its own outlet to avoid overheating. Never use an extension cord or place the appliance near water. When you retire to bed for the evening or leave the room, even for a few minutes, turn off the space heater. Remove it from the outlet by holding the plug, never the cord. If the cord is damaged, discontinue use. If the unit has filters, change them regularly.

Follow the above safety tips at your home in Lake Charles, LA., to avoid a burned space heater. Always remember to practice general fire safety as well. Install and maintain at least one functioning smoke detector at every level of your house, especially near the bedrooms and kitchen. Have an escape plan in case of a fire. If a fire occurs, execute your plan to get your family to safety. For soot and smoke cleanup, contact a fire restoration specialist.

Knowing that you are covered by your Insurance

8/16/2021 (Permalink)

Your homeowners' policy is likely designed to take care of accidents that were unable to be foreseen. While it can secure against most of the things that can go wrong with your home in Lake Charles, LA., you may need additional insurance for certain issues. Sometimes your basement flood can be covered, and sometimes it cannot.

What Isn't Covered?

There are several things your homeowners' policy probably doesn't insure:

  • Flood damage
  • Issues resulting from negligence or improper maintenance
  • Backup of municipal sewer lines
  • Repair of the flood's source

You may have to purchase additional insurance coverage for some of these issues. The cost of some of the repairs, however, such as repairs done by restoration professionals for problems caused by poor maintenance, will probably have to be paid out of pocket.

What Is Covered?

If the accident that causes the damage is sudden and unavoidable, such as a water heater that breaks and causes a flood, your homeowners' policy will probably protect you. If your floor or a wall needs to be replaced, your dwelling insurance can take care of it. If items are ruined in the flood, the personal property clause in the policy can help you pay for their replacement after the deductible is met.

What Additional Protection Is Needed?

If you experience frequent flooding in Lake Charles, LA., it is a good idea to purchase flood insurance. Water backup coverage can help you when your basement is flooded by a backed-up sewer line or a clogged pipe outside your home. Talk to your insurance agent about other options that may be helpful for you to have to protect your home.

If a sudden accident causes a basement flood, a lot of the damage is probably insured by your homeowners' policy. Some special circumstances might require further coverage, though. It is important to make sure you understand your policy and have the right one in place before a problem occurs.

Our Best Qualities for Large Loss Restoration

8/16/2021 (Permalink)

What Qualities To Look For In A Large Restoration Company

Disasters happen. When they do, they can ruin everything in your business in Lake Charles, LA.. They can also force you to shut down until repairs are finished. The result is a serious interruption that you want to be remedied as soon as possible. That's why you need to know what qualities to look for in a large loss restoration company. Knowing what to look for can help you choose the best company. That will help you recover from any disaster, whether you face flooding or blizzards. This can get your company back to normal quickly.

Experience With Numerous Loss Sources
You want to look for a company that has experience with several types of loss sources. For instance, you should look for a company that has dealt with hurricanes, tornadoes, floods, fires, and broken sprinkler systems.

Offer Comprehensive Services
When recovering from a catastrophic loss, you need a disaster restoration company that handles it all. Find one that offers a comprehensive list of services, including:

  • Damage assessment
  • Structural drying
  • Anti-microbial treatments
  • Sewage remediation
  • Demolition
  • Power setup
  • Picture documentation
  • Daily updates

Cares About Your Business
You want a company that is going to be reliable. You also want them to do great work. Plus, you want them to communicate well. You may even be looking for someone who cares enough to focus on getting your business back open. That is the ideal catastrophic loss company. They should care about your business enough to get the job done right and work with you.

Place Value First
Obviously, you want the job done quickly. However, you also want your catastrophic loss team to prioritize value over speed. Therefore, you should look for a company that is responsive, caring, dependable, top-quality, good communicators, experts, and trustworthy.
Storm damage and other disasters can happen to any business. If you want to find restoration professionals that can help you get your company back open as quickly as possible, you need to know what qualities to look for.

First Responders Bowl

7/30/2021 (Permalink)

The First Responders Bowl is a college football bowl game that is in appreciation of our police, firefighters and emergency responders. They are among those responsible for going immediately to the scene of an accident or emergency to provide assistance. Their dedication is a merit to our communities and we cherish their commitment to excellence. 

During the 2020 NCAA football post season the University of Louisiana in Lafayette has captured the SERVPRO First Responder trophy and currently have it on their campus. They beat University of Texas in San Antonio 31-24. What a great achievement for our state and ULL. The Ragin Cajuns honor us with their victory over UTSA.

It is great to have this trophy in Louisiana! 

Lets keep the pressure on and Geaux Cajuns!

Preparing for Hurricane Season

7/30/2021 (Permalink)

Here Are Some Preparation Tips

As a property manager, you have a lot of responsibilities. One of them is storm preparedness. Hurricanes in Lake Charles, La. can be particularly dangerous, so you need to make sure your building is ready for excessive rain and winds. 

Contact Information
You should have an emergency contact list for everyone on your property. The list should include:

  • Names
  • Individuals with special needs
  • Email addresses
  • Cell and home phone numbers

Documentation
Once the hurricane is over, you will need to file a claim with your insurance company. The insurer can often help you with storm-related expenses, including remediation and cleanup services.
To expedite the claims process, you should take time-stamped videos or photos of your property prior to the storm. The pictures should document the exterior of the premises and any common areas. Store the images off-site or back them up digitally so you can show them to the claims adjuster.

Maintenance
Cleaning the exterior of your property is important for storm preparedness. Before the storm arrives, you should empty the dumpster and secure any large outdoor items. Be sure to trim trees close to the building, as well.

Staff Delegation
As the hurricane approaches, make sure all of your staff members know their responsibilities. Front-desk workers, managers and engineers should remain on-site for as long as possible so they can assist everyone in the building. Once the winds increase, essential employees should work together to mitigate damage to HVAC systems, water pumps and other important equipment.
If a mandatory evacuation is put into place, none of your staff should stay on the premises. Before your employees leave, give them a phone number or email address that they can contact to find out about returning to work. As the property manager, you should be the last person to evacuate the property.
Storm preparedness is a necessary part of property management. The above tips should help you secure your building and keep everyone safe.

Prep for Hurricane Season

6/4/2021 (Permalink)

Here Are Some Preparation Tips

As a property manager, you have a lot of responsibilities. One of them is storm preparedness. Hurricanes in Lake Charles, LA., can be dangerous, so you need to make sure your building is ready for excessive rain and winds. 

Contact Information
You should have an emergency contact list for everyone on your property. The list should include:

  • Names
  • Individuals with special needs
  • Email addresses
  • Cell and home phone numbers

Documentation
Once the hurricane is over, you will need to file a claim with your insurance company. The insurer can often help you with storm-related expenses, including remediation and cleanup services.
To expedite the claims process, you should take time-stamped videos or photos of your property prior to the storm. The pictures should document the exterior of the premises and any common areas. Store the images off-site or back them up digitally so you can show them to the claims adjuster.

Maintenance
Cleaning the exterior of your property is important for storm preparedness. Before the storm arrives, you should empty the dumpster and secure any large outdoor items. Be sure to trim trees close to the building, as well.

Staff Delegation
As the hurricane approaches, make sure all of your staff members know their responsibilities. Front-desk workers, managers and engineers should remain on-site for as long as possible so they can assist everyone in the building. Once the winds increase, essential employees should work together to mitigate damage to HVAC systems, water pumps and other important equipment.
If a mandatory evacuation is put into place, none of your staff should stay on the premises. Before your employees leave, give them a phone number or email address that they can contact to find out about returning to work. As the property manager, you should be the last person to evacuate the property.
Storm preparedness is a necessary part of property management. The above tips should help you secure your building and keep everyone safe.

For more information on recovering from water damage, contact the professionals at SERVPRO of Lake Charles by giving us a jingle at (337) 478-1133 today.

Managing the damage caused by water intrusion

6/4/2021 (Permalink)

Once a water damage event occurs on your property, the first 24 hours are the most important in preventing secondary or permanent damage. SERVPRO of Lake Charles is on-call 24/7 and has the capabilities to get to your property within the first hour of the phone call. Our technicians will be on-site to help ensure that your water damage is handled properly.

Inspection

The expert technicians at SERVPRO of Lake Charles will first inspect the property and damages. This will help determine the extent of the water damage and will allow them to create a plan to review with you. Our customers rave about how informative and helpful our professionals are when it comes to their concerns.

Emergency Services

Once the plan has been created, our expert technicians will place our industrial-grade equipment in precise locations so that the drying process is done properly and efficiently. If any questions come up during the process, the experts will have no problem explaining the needed emergency services to you step-by-step.

Monitoring

To ensure that the process is going smoothly, a professional from SERVPRO of Lake Charles will monitor the drying process daily. If there are any changes or updates, our experts will be consistently communicating with you.

Emergency Water Damage Tips

  1. If you know where it is, shut off the water source so that the damage does not get worse.
  2. Turn off circuit breakers for wet areas of the building when access to the power distribution is unsafe from electrical shock.
  3. Do not turn on ceiling fixtures if the ceiling is wet. Do not enter rooms where the ceiling has begun to sag from retained water.

For more information on recovering from water damage, contact the professionals at SERVPRO of Lake Charles by giving us a jingle at (337) 478-1133 today.

Because we are Fire Restoration Professionals

6/4/2021 (Permalink)

SERVPRO of Lake Charles is always ready and well-equipped to handle any disaster. If your home or commercial property suffers any fire, smoke, or secondary water damage, we are here for you. Our highly qualified team is dedicated to responding immediately to your fire damage emergency, 24 hours a day, 7 days a week. And remember, the quicker our response time is, the less chance there is for additional damage to be done to your property.

Our team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), along with Employee Certification Training, SERVPRO Corporate Training, e-Learnings, and Continuing Education Classes to ensure that you are receiving the best care for your property damage.

We have a “Restore vs. Replace” mentality at SERVPRO. We would rather restore your damaged areas rather than replace them, if possible, because it is less costly for you. Our goal is to get your property back to its pre-fire damaged condition as quick as possible.  Although every fire damage situation is unique, here is our “typical” fire damage restoration process:

            -Emergency Contact

            -Inspection and Fire Damage Assessment

            -Immediate Board-Up

            -Water Removal and Drying (if water damage is present)

            -Removal of Smoke and Soot from All Surfaces

            -Cleaning and Repair

            -Restoration

For more information on recovering from water damage, contact the professionals at SERVPRO of Lake Charles by giving us a jingle at (337) 478-1133 today.

Fire Odors and Your Business

3/17/2021 (Permalink)

SERVPRO keeps your Lake Charles business smelling fresh

Any business owner who has suffered a fire in their store knows that dealing with leftover smells is one of the most challenging parts of remediation. Smoke smells can linger for a long time after the blaze is extinguished.

SERVPRO understands that fire damage smells in your Lake Charles business are not welcoming for customers or staff. That is why we take care of deodorization as part of our remediation process.

Many factors affect the intensity of odors, such as the fire's temperature, the type of material burned in it, and damaged surfaces' porosity. The steps for proper deodorization include:

  • Removing the source of the odor, such as removing charred materials from your premises.
  • Cleaning smoke-damaged surfaces by wiping and scrubbing away soot.
  • Using deodorizing equipment such as foggers, air scrubbers, spot cleaning spray, and odor removing pellets to trap bad smells.
  • Sealing surfaces if necessary.

We aim to leave your store smelling as fresh, so the fire will be "Like it never even happened."

For help with fire damage, call SERVPRO of Lake Charles at (337) 478-1133.

Flooding and How We Can Help

3/16/2021 (Permalink)

We are here for flood water removal.

Lake Charles is no stranger to floods. In 2020, hurricane Laura wreaked havoc across Southwest Louisiana, causing lasting damage to both business and residential property.

Our trained technicians know that every flood water removal project must begin with:

  • An assessment of the situation.
  • Thorough water extraction to remove as much flood water as possible.
  • Securing your home to mitigate any structural damage risks.

If necessary, we can arrange for your belongings to be stored at our facility while we clean and dry your home – this process is known as a “pack-out.” We log all items and pack them carefully to ensure they arrive back at your home safely when the time comes.

If you need flood water removal in your home, call SERVPRO of Lake Charles at (337) 478-1133.