Recent Posts

Are your air ducts dirty?

3/15/2019 (Permalink)

Why SERVPRO Are your air ducts dirty? SERVPRO of Lake Charles can improve air quality by cleaning your ductwork.

Sweeping Away Years of Dust and Dirt-Helping Reduce Potential for Damage and Health Risks

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home.

A routine part of SERVPRO of Lake Charles' service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money.

The SERVPRO Proven Duct Cleaning System is Cost Efficient

Unlike the majority of duct cleaning services, SERVPRO of Lake Charles uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

The SERVPRO Duct Cleaning Process

 * The process begins by using patented equipment including a roto-scraper, which automatically adapts to the ducts shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

* Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

* Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the airstream. HEPA filters capture debris and keep the environment clean.

* As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

* Filters will either be cleaned or replaced to remove odor and dirt.

For more information on HVAC and air duct cleaning, call us today, (337) 478-1133.

Inspect Your Commercial Building and Keep It Weatherproof

3/4/2019 (Permalink)

Storm Damage Inspect Your Commercial Building and Keep It Weatherproof Water damage restoration specialists at SERVPRO of Lake Charles are ready to come to your aid.

Inspect Your Commercial Building and Keep It Weatherproof

Is your Lake Charles, LA,, business in a building that is comfortable, dry and weatherproof? If so, thank the heroes responsible for exterior maintenance. It is their job to keep your building maintained. Proper maintenance ensures that the weather stays outside where it belongs. 

Damage to the exterior lets in the weather. Some, like broken windows, is obvious and demands immediate attention. Other damage starts tiny and grows into serious maintenance problems.

Examples of minor damage are:

  • Small holes in siding
  • Loose or cracked windows
  • Gaps around vents, pipes and other exterior features
  • Damaged masonry

Routine Inspections Are the Key to Preventive Maintenance

Every building has problems that are easy to overlook. They don’t interfere with the business operation, so they go unreported. The first step in fixing them is finding them. The best way to identify them is through a complete building inspection. Think of this as a close inspection of the building with the help of a checklist. Here are some of the tasks that an exterior maintenance inspection might include:

1. Inspect the roof. Look for areas where the roofing material needs repair. Check the vents, air conditioner and other features attached to the roof to make sure they won’t leak. Check the gutters and downspouts. Make sure that rain water will flow down and away from the building. 
2. Inspect the walls. Look for openings that might let water in. A structural engineer can help you determine if there is water damage.
3. Inspect the masonry. Areas that are failing might provide a path for water to get inside. Bring in a professional to check the situation.
4. Inspect the doors and windows. Make sure that they stop the flow of air and water.
Some exterior maintenance problems can’t wait.

One of these is water damage. There are local water damage restoration specialists ready to come to your aid. They are just a phone call away. 

Business Claims: Making a Disaster Claim

2/19/2019 (Permalink)

Commercial Business Claims: Making a Disaster Claim Fire Damage in Lake Charles, LA.

Fire Claim Process

While a blaze burning through your facility and your inventory is devastating enough, the fire damage can leave your property and your business boarded up for months. This is why it is essential to start the fire claim process immediately so that you can minimize the extent of the business interruption and get back to work quickly.

1. Call Your Insurer

While the first calls you make are to emergency services and family, the third call you should make after a fire is to your insurer. You want to make this call immediately after a fire to ensure that the claims process is initiated at the earliest possible moment. The longer you wait to make a claim, the longer it will take to get your business up and running.

2. Mitigate Further Damage and Loss

After you initiate the fire claim, you will want to get a fire restoration specialist from the Lake Charles, LA, area on the scene to board up and tarp your facility, mitigating further damage and loss. If you already have a plan in place with a restoration expert, then call them and get the process started. Keep in mind that your insurer may require you to mitigate further loss, meaning that if you don’t, then your coverage may not kick in. 

3. Keep Receipts

As you begin the cleanup, be sure to track all of your expenses by saving and tallying all receipts. When the adjuster arrives, they will want a full record of the damages incurred and the mitigation efforts made to reduce further property loss and damage.

4. Make a Record of Loss

Additionally, you should walk your property, photographing all damages to show your insurance adjuster. This record of loss will be used when evaluating your claim. You should also include any relevant receipts for the damaged property so your insurer can create an accurate valuation of the overall loss.

A fire claim may seem like a confusing process, but as with every bureaucratic process, there are appropriate steps to take. After a fire, just make sure to call your insurer, mitigate further damage, keep receipts and make a record of loss.

Avoid these 3 Things When Flooding Occurs

2/4/2019 (Permalink)

Water Damage Avoid these 3 Things When Flooding Occurs Flooded Home

Avoid These Three Things

What you don't do after a flood can be as critical for your safety as the actions you take. It is important to remove flood water to limit water damage, but you should also avoid doing these three things after a flood.

  1. Risk Exposure to Tainted Water

    Standing water resulting from a flood is considered Category 3, or black water. It may contain contaminants such as chemicals, heavy metals, microbes, or solid waste. Keep unprotected skin from making contact with this infected water, and do not allow humans or animals to drink it.

    If you attempt to mitigate damage in a flooded home, be sure to wear personal protective equipment, such as waterproof boots, hip waders, and heavy work gloves. If mold may be present, you should also wear a respirator.

    2. Turn the Electricity Off or On

    You may risk electrocution if you attempt to cross flood water to shut off a circuit breaker. There is no guarantee that water-damaged electrical components will function normally. Furthermore, neighbors may be running a generator improperly and back-feeding electricity into the grid. 

    A utility company technician or a licensed electrician can disconnect the electrical meter to ensure that there is no electrocution risk. You should also exercise caution when dealing with flood-damaged electronics, which are likely to short-circuit.

    3. Delay Cleanup

    The longer water is left standing or moisture lingers, the more likely mold growth will appear. Mold can begin to grow in a flooded home in 24 to 72 hours.

    Avoid unprotected exposure to flood water, the risk of electrocution, and the dangers of secondary damage. The best way to handle flood damage is to hire water damage mitigation specialists to clean, disinfect, and to dry the flooded portion of your residence 
  • Call SERVPRO of Lake Charles @ 337-478-1133.

SERVPRO Does Save Homes in Lake Charles from Extensive Storm Damage

2/1/2019 (Permalink)

Storm Damage SERVPRO Does Save Homes in Lake Charles from Extensive Storm Damage SERVPRO Stands Ready to Help Lake Charles Properties After Flooding

We Can Reduce Flood Damage in Your Lake Charles Home

You were not expecting your Lake Charles home to flood from last night’s thunderstorm, but it did, and water is everywhere. Flood waters contain contaminants like chemicals, raw sewage, and dead animals, which is why you should never hesitate to call in the professionals. Our techs set goals to make your home clean and safe after storm waters enter your house. Whenever it is possible, our crews can restore your home to its pre-storm condition. Plus, they strive to preserve many of the contents inside your home. 
 
SERVPRO flood damage teams in Lake Charles are highly trained and come ready to get to work when they arrive. The first step the team takes on is stopping the flow of water from entering your home. Hopefully, that has already occurred. Next, they start extracting the water with various pieces of equipment such as a truck-mounted or portable extractor, wands and pumps that can remove water from the structure fast. The type of machinery we employ depends on the amount of water inside affected areas. 
 
Many flooding situations may require the need for our teams to remove items from the house. When we do remove contents, our technicians keep an inventory of every item during the pack-out stage. Typically, clothing, furniture, and paper documents are sitting in several inches of contaminated water. Our crew can remove and clean all salvageable items with industrial cleaning products. Plus, they can use EPA-registered antimicrobial sprays to sanitize your items before bringing back inside your home. Ultrasonic cleaning can also restore possessions that our customers believed were lost.
 
Drying the area is also an essential process during restoration. Our team can use air scrubbers to clean the air. Plus, they can utilize air movers and axial fans to enhance drying. In all cases, we use dehumidifiers to absorb water vapor. Heaters may also be put in place to target specific areas. 
 
SERVPRO of Lake Charles flood damage restoration services are fast and ready to help. We are available 24/7 to assist you in your time of need. If a flood ever occurs in your home, call us at (337) 478-1133 right away.

Effective Mitigation for Fire-Damaged Lake Charles Homes

1/30/2019 (Permalink)

Fires pose significant immediate threats and even many lingering hazardous conditions for Lake Charles homes. Whenever a fire first breaks out in a residence, homeowners often attempt to take whatever they can carry out with them to try and protect things that cannot get replaced. While this might work for some items, many get left behind. Our professionals can help to restore these items, and further protect them from harm, with our effective mitigation practices we implement following fire effects in local properties.

After fire damage many Lake Charles homeowners fixate most on structural damages and how these situations get resolved, and in doing this, forget momentarily about all of the items and belongings still inside the house that could get affected by the lingering damages from the recent disaster. Our SERVPRO professionals arrive quickly to provide thorough assessments of the fire damage and what must happen to restore the home entirely. This process is also where our highly-trained technicians catalog damage to individual items and determine which must get removed and focused cleaning efforts to restore.

Our Contents department is vital to our pack-out efforts, as they make determinations on which items can get salvaged with our advanced technology and which things cannot. Once we have tagged contents for removal, they get taken to a nearby facility of ours for evaluation and restoration. We can clean these items of soot and smoke residue, we can deodorize them, and we can store them safely until it is best to return them to the restored home.

Part of effective mitigation for your property is responding quickly to the emergency when it happens. Our SERVPRO professionals are available 24/7 to offer the full measure of our expertise and extensive training at any time that you might need them.

While you cannot account for when a fire can occur in your home, you can help to protect the items inside and hire a wise choice to restore your property fast. Give our SERVPRO of Lake Charles team a call anytime at (337) 478-1133

Come out and experience the excitement of Lake Charles, click here for more information.

Why SERVPRO of Lake Charles

1/22/2019 (Permalink)

SERVPRO of Lake Charles services Lake Charles and much of Southwest Louisiana. We provide cleanup and restoration services to commercial and residential facilities. Our services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, duct cleaning, carpet and hard surface floor cleaning.

When it comes to water damage there are several reasons why you should call us. Here are our top  reasons to call SERVPRO of Lake Charles @ 337-478-1133 when you have water damage:

  • We’re Faster to Any Size Disaster
  • We Bill Your Insurance Directly
  • Confidence & Peace of Mind

We’re Faster to Any Size Disaster

A fast response will help to reduce the amount of damage caused to your home or business.

SERVPRO of Lake Charles is a local business right in the community, and not only are we close by, we provide restoration services 24 hours a day, 7 days a week, including all holidays. Call us day or night – we respond immediately.

We Bill Your Insurance Directly

Property damage is often a distressing event, that’s why we want to make the restoration process easy. We work with you and your insurance company directly for a stress free claims process.

Confidence & Peace of Mind

Locally owned with national resources, our customers get the best of both worlds.

At SERVPRO of Lake Charles, we are proud to provide the amazing SERVPRO service to our community and surrounding area.

When the job is done our technician provides validation and documentation that your property is dry and the job is complete so you can feel confident, safe and comfortable. SERVPRO is a nationally known company across the U.S. and Canada.

More Reasons to choose SERVPRO of Lake Charles

These are just our top 3 reasons. Truthfully, there are many more reasons why you should choose SERVPRO Lake Charles including that we are straightforward, we are professional, we help restore your property, we answer all questions and concerns, we help manage insurance paperwork, and much more.

If you experience water damage call us at 337-478-1133

Fireplace Safety Tips

1/22/2019 (Permalink)

  • Fireplaces should not be used as furnaces. Use a fireplace for a short-duration fire — no longer than five hours.
  • Keep the glass open to allow air to be drawn up to cool the chimney, but keep the screen closed to prevent sparks from jumping onto the carpeting.
  • Never leave a fire unattended when children are in the house. Adults, even if near, should not allow children to play near or with fire tools and equipment.
  • Open a window when using the fireplace to prevent the room from becoming smoky. The air coming in from the window will go up the chimney.
  • Before making a fire, open the glass doors, pull aside the screen curtains, and place the kindling, newspaper and logs inside. Next, open the damper and a window. The window needs to be open only a few inches. You can check to make sure the smoke will go up the chimney properly by lighting a match, quickly blowing it out and watching the smoke to see whether it's going up and out.
  • Keep a nonflammable rug (available at fireplace-supply stores) in front of the fireplace so that sparks won't melt or otherwise damage your carpeting.
  • Use fireplace tools to handle burning logs. Never use your hands.
  • Use a chimney cap to prevent water damage, to keep animals from nesting and to keep debris from blocking the chimney and causing carbon monoxide to flow into the house. Use a spark arrester to help prevent sparks from flying out, which could start a fire on the roof or lawn.
  • Glass doors may develop tough stains from flames and heat. To clean them, make sure the glass doors are cool, then scrape off any thick gunk deposits with a razor blade. Add a squirt of liquid dishwashing detergent to a bucket of warm water, or add a cup of vinegar to a gallon of water. Spray or sponge the cleaner on, and then wipe it away with newspaper (which is lint-free). Another option is to buy glass cleaner at a fireplace store.
  • Fireplace coals can remain hot enough to start a fire for up to three days, so always wait at least that long before removing the ashes. At that point, close the damper to prevent cold air in the flue from stirring up excess dust while you're removing the ashes. Be sure to wear a dust mask and open a window in the same room as the fireplace to prevent negative air pressure. Use a shovel to scoop the ashes into a metal container. Store the container far from combustible materials and surfaces and wood floors.
  • Never use a vacuum to clean up ashes, because live coals may remain in those ashes.
  • Have a certified chimney sweep inspect and clean the chimney when necessary. Have him show you how to check it yourself, too. The chimney should be checked at least once a year or after about 80 fires.
  • Shine brass fireplace utensils with Worcestershire sauce and a toothbrush.
  • Clean the firebox (the area where the logs burn) at least once a week during the months you use it, when ash builds up. Leave about an inch of ash because it acts as insulation, allowing the coals to heat faster and retain the heat easier. Keep the firebox completely clean during the months when the fireplace is not in use.
  • To clean an exterior slate hearth, wash, dry and coat it with lemon oil every six weeks to make it shine. For cleaning exterior brick hearths, buy a brick cleaner at a fireplace shop.

 via HGTV.com 

Let us help with the Dirty Work

1/15/2019 (Permalink)

If your commercial property is struck by a disaster such as, flood or fire it is best to call in a team of trained professionals. Think before you act and never re-enter a building without knowing it is safe to do so.  SERVPRO of Lake Charles cares about your business and we care about your safety.

After a flood or fire in your commercial building, there are several things to consider.  Is there live electricity, is the structure safe from falling, is the water clean?  These are all things that the technicians at SERVPRO of Lake Charles are trained to look for and when necessary contact the appropriate professionals to assist. 

Our technicians wear protective clothing, gloves and masks when cleaning hazardous chemicals or contaminated water. So, it is in your best interest to leave the dirty work to a mitigation or restoration company.

Dial the number (337) 478-1133 to reach out to and speak with SERVPRO of Lake Charles. No matter the time or the day of the week, our technicians are ready to assist you.

Click here for more about Lake Charles.

Got Flood Damage In Your Lake Charles Business?

1/4/2019 (Permalink)

A Severe Thunderstorm Can Cause Flood Damage To Your Lake Charles Business

When it comes to any city that is situated by a river, bayou or body of water, an excess volume of rain can end up causing flood damage to the buildings around it. Your business, may have suffered this exact problem. As the water levels rose, they began to overtake buildings close by throughout the night. Upon arriving at your establishment in the morning, you entered the space to find a few inches of water scattered across the flooring.

It is vital for you to call professional services when your Lake Charles business experiences flood damage. Leaving the water for an extended period can only cause more problems, such as the water absorbing into your wooden flooring. Additionally, flood water usually is not clean water, unlike the liquid that would come from a burst pipe inside of your shop. Because of the nature of floods, the water can bring sewage, chemicals, and bacteria into your business. Getting professionals to the scene allows you to avoid the unsanitary water and gives us the chance to remove it safely.

When SERVPRO receives your call, we always strive to arrive at your property swiftly. We understand how essential it's for your business to be open during the day so you can make your revenue. We work on your clock and arrive at the scene of the damage swiftly after your initial call.

After a brief investigation, planning, and spray of an antimicrobial agent, SERVPRO can begin to remediate the flood damage through the use of wet/dry vacuums. Getting the standing water out of the front of your cafe is our first task, so it cannot continue to spread contaminants and cause water damage to the structure of the space.

SERVPRO can then sanitize and remove the contents (tables, chairs, etc...) from your business. From there, we can focus on removing any excess moisture from the floors, after thoroughly cleaning the area with an antibacterial solution to ensure that contaminants are gone. SERVPRO can set up devices like dehumidifiers, drying mats, and air movers to draw the moisture out of the wooden flooring. When the moisture levels of your business have been appropriately lowered, SERVPRO can return the contents to their rightful places and then leave your cafe feeling “Like it never even happened.”

When a thunderstorm causes flood damage to your establishment, never delay when trying to get help. Dial the number (337) 478-1133 to reach out to and speak with SERVPRO of Lake Charles. No matter the time or the day of the week, our technicians are ready to assist you.

Click here for more about Lake Charles.