Recent Posts

Coronavirus: Sanitation standards at SERVPRO of Lake Charles

3/13/2020 (Permalink)

Coronavirus, COVID-19 SERVPRO of Lake Charles is here to help disinfect Coronavirus in your home or business.

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards. SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants.

They have the specialized training and products to get your property back to business.

About Coronavirus The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Understanding Storm Warnings

3/9/2020 (Permalink)

With the help of technology, there are now several ways to receive storm warning alerts. The television, your cell phone, the internet, and radio are some of these sources where you can discover this information. The real question is if we truly understand what these warnings mean? You will find that knowing these definitions will be very useful knowledge in preparation for a storm:

  • Severe Thunderstorm Watch – Conditions are ripe for severe thunderstorms within the watch area.
  • Severe Thunderstorm Warning – There is a severe thunderstorm in or heading for the warned area. Treat this like a tornado warning.
  • Flash Flood Watch – Flash floods are likely to occur soon. Be aware that water levels could rise at any point in time. Anticipate moving to a higher ground level.
  • Flash Flood Warning – Flash floods are occurring or expected to occur soon. If this happens, get to a high ground level immediately, and stay away from vehicles. It only takes 18 inches of water to sweep a car of truck away.
  • High Wind Advisory – Windy conditions may occur in the advisory area. This can make for unsafe driving conditions. Especially in (but not limited to) large vehicles. In addition, avoid boating anywhere in the advisory area.
  • High Wind Warning – Very strong winds are expected or already occurring that present a significant danger while driving, boating, or any outdoor activities. Often issued near tropical storms and hurricanes.
  • Tornado Watch – Conditions are suitable for tornadoes within the watch area. Tornadoes associated with hurricanes and tropical storms are typically a very significant cause of death and damage.
  • Tornado Warning – A tornado has been spotted visually or on radar. Usually issued for a county. If a tornado warning is issued where you live, then proceed to the middle of the lowest floor of a strong building immediately.

Understanding Damage to your Commercial Property

3/4/2020 (Permalink)

We do not want your business to have any type of damage. The bottom line is damage that has the potential to impact a residential property can also impact a commercial building.

Types of Damages

Storm: Damage caused by strong winds and heavy rain can remove roof tiles, break windows, plus more. Storm damages can be devastating and can cause delay in business.

Water: Water damage is typically due to burst pipes, floods, or rain. In any case, this can result in contaminated water affecting surfaces and furniture, but also mold growing and eroded belongings. Electricity and water damage quickly become volatile when combined.

Fire: Fire damage can result from a gas stove, faulty outlet, or candles and cigarettes that are not properly put out. This can also cause severe destruction to your property, which requires cleaning and restoration services.

Mold: As a highly unhygienic and unappealing, mold spreads quickly around properties as air-borne spores and remediation is very important to prevent it from rapid growth. Mold grows in any moist environment. Even that small leak under your office’s bathroom sink can eventually attract mold to grow.   

If you have any questions of a problem you may be having, do not hesitate to call SERVPRO of Lake Charles at 337-478-1133.

Water Damage Tips for your Business

2/25/2020 (Permalink)

Tips for Lake Charles Business Owners to Avoid Commercial Water Cleanup Situations

Commercial water damage hit a business in multiple ways. The company usually needs to close for repairs, lack of revenue, and the loss from items directly damaged by the water.

There are actions business owners can take to protect their Lake Charles property from commercial water damage. It is far easier to dedicate a small amount of time towards proactive measures that assist in avoiding a loss to the property and contents. SERVPRO recommends doing the following:

Regular Inspections
Here in Louisiana, flash floods, as well as plumbing issues, are the reasons for water loss in commercial properties. Make a list of areas to check and look over those places once a month. In this way, small leaks, damage to the roofing, or pooling water from poor drainage does not have a chance to become a problem.

Winterize
The winters in the state can be cold, and a little winterization goes a long way. Drafts can freeze pipes with poor insulation, which in turn causes the pipes to burst. Overnight and on weekends, make sure the heat in the building runs at sufficient temperatures, never lower than 50-degrees Fahrenheit, to prevent freezing pipes. If the thermostat has a battery backup, make sure to replace the batteries regularly.

Talk to Your Security Company About Environmental Monitoring
Environmental monitors can send out an alert when there is an elevation in temperature or moisture. Many different monitoring agencies offer this type of service.  Having an early warning system in place has the potential to save your property from damage from both fire and water.

Establish an Emergency Plan
If water damage happened on-site, what should you do? Establish a list of where the water shut-off valve location and numbers to contact, such as SERVPRO for quick cleanup of the property. The technicians can remove water, restore furnishings, and handle proactive treatments against mold and odors.

We suggest contacting our office regarding a pro-active program we offer called the ERP--Emergency READY Profile Program. A Sales and Marketing Rep SMR can schedule a visit to your company and demonstrate the advantages of this effective measure to keep your business viable. No cost to you, and it can save your business from closure.

SERVPRO of Lake Charles at (337) 478-1133 is ready to assist local businesses with commercial water cleanup of any size. They arrive quickly and restore the property to its preloss condition, "Like it never even happened."

Always Be Prepared: Emergency Ready Profile (ERP)

2/21/2020 (Permalink)

SERVPRO of Lake Charles wants your business to be ready for any emergency.  Whether it’s a water leak, fire damage or a flooded area in your building, SERVPRO can help you be prepared. Below are a few of our most frequently asked ERP questions and answers.

Q: What exactly is an ERP?

A: An ERP is an Emergency Ready Profile. This profile is created with the assistance of one of our trained professionals.  Our professionals will meet with your business to document an organized plan of action should an emergency arise. The plan will consist of emergency contacts and phone numbers, facility details, chain of command for authorizing work, and other necessary information for your business.  The ERP also establishes your local SERVPRO of Lake Charles as your preferred mitigation and restoration provider.

Q: How much does this cost?

A: There is no cost for this assessment! It is a service SERVPRO is proud to offer at no charge to your company.

Q: How does this benefit my business?

A: No one expects an emergency or a disaster. The key is to have a plan of action already in place prior to an event occurring. The SERVPRO ERP can assist your company develop a response plan to help you get back to business ASAP.

Q: How do I get the SERVPRO Emergency Ready Profile?

A: That’s the easiest part! Just call us at 337-478-1133 and tell us that you would like to meet with our ERP professional, we will be more than happy to set up an appointment with your business.

SERVPRO. “Like it never even happened.®”

Three Pro-Tips for Preparing Your Business During a Flood Event

2/17/2020 (Permalink)

flooded restaurant Flood damage, water damage and mold can hurt your business. Call SERVPRO of Lake Charles so we can help.

When flooding affects your business may be at risk. If flood waters are powerful enough, they can force their way into your building and cause damage to floors, walls and your inventory. However, if you know that a flood is imminent, there are a few ways you can protect your business and minimize the destruction that a natural disaster like this might cause.

1. Make Backup Copies of Important Data

If you know your building might suffer storm damage, it is important to make data backup a high priority. Shipping records, customer data and inventory records may not be retrievable if your computer system is damaged by water, so having multiple files of this information can save you time and money in the aftermath of the flood. Consider cloud storage for real-time data retrieval. 

2. Rent a Sump Pump 

If your building sits on low ground and your basement or crawl space is prone to flooding, then you may want to invest in a sump pump. This machine, which is often used by flood damage and restoration service technicians, drains away excess water from the area where it located. Portable and underwater pumps can reduce the amount of standing you might encounter after the flood. 

3. Do Not Hesitate To Act 

Flood damage can happen quickly, especially in the case of flash floods. If you suspect this might happen, evacuate your business quickly and ensure that customers and employees are safe. Heavy rains can cause this type of flood, so it is wise to be vigilant and watch your local weather to be aware of any watches or warnings. If you realize a flood is imminent, shut down vital systems and try to seal off doors and windows after the building is empty. 

When flooding impacts, you may be concerned about the best way to protect your business. However, knowing how to take action and prepare yourself for a flood can reduce the damage and give you peace of mind both before and after the event. 

Protect Your Home Against Flooding

2/14/2020 (Permalink)

flooded home with water damage Call SERVPRO of Lake Charles for more information on how to deal with flooding in your home or business.

Keep Your Home Secure Against Flood Damage

Flooding of your Lake Charles, LA., home can cause major problems. Fortunately, there are ways to protect your home from heavy rains.
Maintain Existing Flood Prevention Structures
Many homes have common flood prevention features, such as gutters and sump pumps, already installed. It is important to maintain this equipment. The following are some routine maintenance activities that will help keep your home secure against flood damage:

  • Clean and inspect gutters (fall and spring)
  • Clean storm drains (at least once a year)
  • Test sump pump and clean screen (every season)
  • Inspect roof (every year)

When completing the above tasks, be sure to check for damage such as loose gutters or missing shingles. The suggested frequency for each task will vary depending on your specific situation. For example, if you have trees near your home, you will likely need to clean your gutters more often. If you suspect that you will be unable to do any of these jobs, you may wish to hire a professional contractor for some or all of your home's routine maintenance tasks.

Consider Home Improvement Projects

In addition to maintaining whatever flood-proofing systems your home already has, you may decide to do some home improvement projects to further protect your home from flooding. The following are some common improvements that you can make to keep your house safe in heavy rains:

  • Install any of the above items (gutters, storm drain, sump pump) that you do not already have
  • Grade your lawn so that it slopes away from house
  • Upgrade seals around windows and doors

Employ Temporary Solutions

Even well-prepared homes may need additional protection during very heavy rains. If a severe storm is headed your way, you may want to install sandbags or other flood protection devices such as inflatable dams.
The above suggestions will help protect your home from flooding. However, even the most well-prepared homes can suffer storm damage. You may need to enlist the help of experienced restoration professionals to get your home back to normal quickly and safely.

Mold Damage? Knowing who to hire can be the key to your health.

2/10/2020 (Permalink)

Mold damage on building studs Water damage can cause mold to grow in your home or business.

Understanding Mold

Mold is considered a kind of fungus, which can grow anywhere under the right conditions. Spores can be found both outside and inside the home, in the air.

Mold only needs three common ingredients to grow:

  1. Average temperatures
  2. Moisture
  3. Nutrients.

It can grow inside the home on surfaces and furnishings. With a bit of mitigation, future issues can be avoided. 

Microbial growth may be harder to detect. Mold and mildew can usually be seen easily, and may be gotten rid of easily as well, so home and business owners may not be aware that any fungus is growing. In order to save money, home and business owners may want to do a mold cleanup themselves, but it may be better to call in an environmental hygienist and mold cleanup team to help.

How can a Professional help

When the problem is addressed, an environmental hygienist can make sure that a home or business stays free from these types of problems, even microbial growth. An environmental hygienist or industrial hygienist is a qualified individual who can make sure that a home or business keeps up an acceptable level of air quality, water quality, clean and safe garbage disposal, and food protection, causing mitigation for further issues. Environmental hygienists can show a business or home owner what to do, mitigating a re-occurrence of issues. Environmental hygienists can make business owners and home owners aware of risks if they choose to do the mold cleanup themselves, as well as what symptoms to watch out for.

When removing fungus, mildew, and microbial growth from a building, safety is key. Always wear protective equipment: rubber gloves, outer clothing, goggles, and an N95 or N100 respirator when removing mold. Remove all furnishings and items that are mold-free from the room that is being cleaned. Block off the work area being cleaned with plastic sheeting, to avoid having the mold spread, and cover air supply and return vents as well. Owners should rent an air scrubber to use in the area to be cleaned, mitigating the problem, and help in mold cleanup.

Materials that are wet should be dry first to prevent the spread of further growth and mildew. It will take approximately 24 to 48 hours, after using wet/dry vacuums, fans, and dehumidifiers. Porous materials with should be bagged and thrown away, while non-porous materials can be cleaned but only if they are sound, structurally in mold cleanup. Non-porous surfaces can be cleaned with a brush, hot water, and cleaning products, even diluted bleach. Cleaning material needs to be collected once the owner is through, and areas are to be rinsed with clean water, and dried completely to prevent further growth of mold, mildew, fungus, and microbial growth, causing further mold cleanup. Learning what the causes are of these issues are, further issues can be avoided.

SERVPRO of Lake Charles, LA. has Highly Trained Mold Remediation Technicians and the equipment necessary to Treat Mold Damage in your homes and businesses. 

Secondary Damage after your Home Floods

2/7/2020 (Permalink)

mold damage in home Water damage can lead to secondary damage, like mold growth. Call SERVPRO of Lake Charles to mitigate the damage before it gets worse.

Flooding in the home is a scary enough prospect in itself, but many fail to realize that simply removing the water is only half the battle. Floodwaters are capable of producing secondary damage such as black mold, a potential health hazard and a definite threat to any residence in Lake Charles, LA.. That’s why it’s vital to take immediate action when this type of disaster occurs. Quick removal of water diminishes the threat of extended high humidity, the condition which allows harmful mold to take shape.

Quick Removal Diminishes the Threat


Lasting Effects

While it’s certainly important to eliminate standing water when flooding occurs, it’s only the first step in a complete recovery process. Professional restoration is frequently requested for this purpose, as commercial technology allows both for rapid water removal and proper analysis of the situation afterward. The next recommendations will go toward preventing secondary threats such as:

• Rotted wooden building materials
• Growth of harmful black mold
• Warped or swollen flooring

Remember, floodwaters need not make direct contact with a surface in order to affect it, and not all signs of moisture remain visible to the naked eye.

Tools of the Trade

Any number of solutions may be employed to inhibit mold formation and other moisture-related issues. Many restoration teams utilize tools such as industrial air movers and high-strength dehumidifiers to ensure that the environment is totally free of unwanted moisture after a flood. Microbial growth begins quickly and is usually very difficult to address once a problem has begun, so make moves quickly should disaster strike.

Protect Your Investment

No one wants to pay for unnecessary services, but when it comes to your home, the investment’s worth it. Black mold resulting from high humidity often ends up costing homeowners much more than handling the problem correctly from the start, so don’t fall victim to secondary damage. If flooding should affect your home, consider calling in the pros—it may just be a case of paying a little now instead of paying a lot later.

Fire Tips for your Children

2/5/2020 (Permalink)

fire damage bathroom Fire damage can be an ongoing problem if you do not mitigate it properly.

Teaching kids safety is an important factor when making an emergency fire plan for your Lake Charles, LA., home. One way you can help protect them is by instructing them in what to do if a fire does occur. Many firemen and fire damage restoration professionals agree that learning the following tips can help.

5 Lessons About Fire Safety


1. What Fire Hazards Are

One step toward preventing a home fire is to tell your children what a fire hazard is. This way they will know what items not to play with, and to tell you immediately if they see something amiss.

2. How To Stay Low

During a fire smoke and heat rise, meaning the cooler air is closer to the floor. Teaching your child to stay low can help them avoid the smoke and find fresher air.

3. How To Check a Door

One important step for kids safety during a fire is to know how to check a door before opening it. They should know to use the back of their hand to test the door’s surface for heat, and to open it only if it doesn’t seem hot.

4. What Safe Routes Are

Safe exit routes are an important part of a fire escape plan. Explain to your child where the closest exits are and how to use them safely.

5. Where to Meet Up

Instruct your child to go to a pre-selected location to meet up with you once they’re safely out of the house. This should be an easily identifiable location such as a neighbor’s porch or a fire hydrant.

In the event of a fire, kids safety is important, and by teaching your child these things, you can feel more secure knowing they understand what to do in a fire. Telling them what a fire hazard is can help prevent a fire before it starts. They should also learn to stay low, check doors before they enter a room, follow safe routes out of the house, and where to meet up with everyone else.