What our Customers say...

Fire Damage Testimonials

Very impressed with the work by SERVPRO of Lake Charles.  They did an outstanding job cleaning and restoring our home back to normal.  Thank you!!!

I highly recommend SERVPRO of Lake Charles, we used their services during a tough time when we had smoke damage to our home.  They were so quick to respond and get a team out fast.  They handled everything so well and efficiently and with kindness and compassion.  I will always be grateful and my home owners insurance worked with them as well with no problems.  Thank you so much!!

Lori K is fantastic to deal with! Our tax office was recently affected by a neighboring shop's fire.  Thankfully no one in the shopping center - especially the animals was hurt.  The smell was awful though.  Lori and her team was there that day to help everyone get on track to re-opening as soon as possible.  I had heard of the company, but this was my first time dealing with them.  I know who to call if I ever personally need assistance with events like this.

Very impresses with the level of service.

Lori and Joyce were outstanding in their care, concern, attention to detail and were wonderful to have around. 

All team members were awesome and very professional.  A Big Thank You to Mr. Jack, the owner.  You were very helpful and thoughtful in everything you helped us with.  We cannot thank you enough. 

My wife and I cannot say enough good things about our experience with SERVPRO of Lake Charles after our house fire.  They provided a quick expert assessment of the damage and knew exactly what needed to be done.  The employees were on site quickly and were very knowledgeable and informative throughout the process.  It was obviously a very stressful time and they gave us confidence that everything was being done to make sure our home was taken care of.